What Works and What Doesn't
What Works
Three websites that I believe get things right are Apple, Toyota and Swagelok.
Apple has always been a design leader and their website is no exception. What I think they get right is:
1) With Apple it's all about the brand
2) Its very easy to find what you are looking for. Navigating to the product you want takes only one, maybe two clicks
3) White the page length seems a little long and requires lots of scrolling, the huge images and simple text make it easy on the eyes.
Toyota is another example of a company with a well executed website. Their website has the advantages of:
1) Repetition: they use consistent branding and navigation on each page
2) Similar to Apple's page, there is a very pleasing ease of use due to clear navigation and many ways to get to the information you are looking for
3) The use of white space and alignment make the page aesthetically pleasing
I found Swagelok did some things well. Although not as simple as the previous two pages mentioned, they did have elements that make a content heavy website work.
1) Their home page works. They explained what their company did on the top of the first page! I thought that was very effective for a company that is not a household name like Apple or Toyota.
2) Navigation was clear and simple with each page you navigate to giving further related sub-navigation
3) Each page required minimal scrolling to see all the information
What Doesn't
There are many ways to create effective websites, and just as many ways to mess them up. There are three websites that I identified as having design elements that could be an issue for visitors or potential customers. Those were the sites for Tech Welding Products, G Force Race Cars, and Paul Wheaton's Permaculture Articles.
The first site I looked at was TechTorch. I was instantly overwhelmed. There was simply too much going on. I felt the layout was a little awkward and the proportions were off. The font sizes varied too widely and was too small in comparison with the featured products' photos. There was also a complete lack of branding. I believe the TechTorch website would be drastically improved with:
1) Include branding and logos
2) Better navigation. Such as moving the company history and testimonials to their own page (return visitors and regular customers don't need to see that info every time they access the website)
3) Improved font size consistency
The second site I found that could use improvements for customer ease of use was G Force Race Cars. While their page is far more aesthetically pleasing, there were still issues with their page that are worth correcting.
1) The home page is too similar to the news page
2) Page length is consistently too long
3) The *Featured Products* animation is incredibly distracting and has no apparent purpose
Finally, the website that I identified as having the most significant issues is the raising chickens website called Paul Wheaton's Permaculture Articles. This particular page made me want to run away as fast as I could. I was extraordinarily distracted by his lack of capital letters, which given the constant use of the technique was likely intentional, but it bugged me. Also, I want to know... what the heck is permaculture? The website to asssumes you already know. I did find that "raising chickens" was just a sub-page of a much larger website www.richsoil.com which, at first, appears to be a more organized site, but the issues run consistent in all the pages I visited. The main issues I identified were:
1) No visible "Home" or introduction to the page ~ the articles just start with no additional information for his visitors. I felt like I was reading insider information and newbies weren't welcome
2) It is not aesthetically pleasing at all
3) The pages run WAY too long
I agree with your thoughts on these sites. It looks like all of us in the group are in agreement on what works and what doesn't. I applaud you for looking at more than the required amount!
ReplyDeleteGlad to read I'm not the only one who couldn't stand the chicken website! Also, I like that you noticed one of the main things your top 3 sites got right was navigation. I feel like people are getting more and more impatient with their online browsing so the amount of clicks needed to get to the page you want is crucial.
ReplyDelete